The FSCA is committed to ensuring clear and accessible communication with all stakeholders, including regulated entities, media, other organisations, consumers and the public. In compliance with the Use of Official Languages Act, No. 12 of 2012, the FSCA provides information and services in multiple South African languages.
The following official languages have been formally adopted for use:
- English
- isiZulu
- Setswana
- Tshivenda
- Afrikaans
English serves as the FSCA's primary language for business communication, record-keeping, and international relations.
South African Sign Language is also used when the need arises.
Read
here the full FSCA Language Policy.
What we do
- Advise the organisation on the development, adoption and implementation of the FSCA’s language policy in order to fulfil the mandate provided for by the Use of Official Languages Act;
- Design and implement the FSCA’s language policy and strategy;
- Monitor and assess the use of official languages by the FSCA;
- Monitor and assess compliance with the policy by the different FSCA departments and units;
- Promote parity of esteem and equitable treatment of the official languages of the South Africa within the FSCA;
- Facilitate equitable access to the services and information of the FSCA by the public through translation, interpreting, editing and terminology development;
- Offer South African Sign Language (SASL) interpreting services for internal employees, walk-ins and FSCA consumer education sessions;
- Facilitate the outsourcing of services like translation and interpreting, according to the needs of the financial customer;
- Compile and submit reports to the Minister of Sports, Arts and Culture and to the Pan South African Language Board (PanSALB) in terms of section 9 of the use of Official Languages Act, as prescribed by section 9 of the Use of Official Language Act.
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